Privacy Policy
Last updated: 3/18/2026
1. Introduction
Welcome to Sunstone AI. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and opt in to receive communications from us.
2. Information We Collect
We collect the following types of information:
Personal Information:
- Name, email address, phone number, physical address
- Payment information when you make a purchase or request a quote
- Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
- IP address, browser type, device information
- Website usage patterns and analytics
- Cookies and similar technologies
Customer Communication:
- Records of inquiries and service requests
- Appointment details and preferences
- Service history and feedback
3. How We Use Your Personal Data
We use your personal data to:
- Provide and manage our services
- Respond to inquiries and customer support requests
- Send transactional and/or marketing SMS messages only when you have provided consent
- Improve our website and services
4. SMS Communications & Consent
By providing your phone number and opting in through our website forms, you consent to receive SMS messages from Sunstone AI. These may include:
- Appointment reminders
- Service-related notifications
- Promotional or marketing messages (if separately consented)
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP.
For assistance, reply HELP.
5. Data Sharing & Privacy Commitment
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- Information sharing to subcontractors in support services (such as customer service or SMS delivery providers) is permitted.
- All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze site traffic and user behavior
- Remember your preferences
- Improve website functionality and user experience
- Measure the effectiveness of our services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
7. Data Security Policies
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
8. Your Privacy Rights
You have the right to access, correct, or request deletion of your personal data, subject to applicable laws.
9. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
📧 [email protected]